Education Sessions

Join us as we discuss the unique characteristics, preferences, values, and behaviors of Gen Z (those born between 1993 and 2014). We’ll explore effective hiring practices, workplace engagement...

Unlock the keys to successful category management by attending this session designed for new category managers and marketers. Learn the top three dos and don'ts that can make or break your...

The foundation of success remains rooted in shared objectives, trust, transparency, and open communication. Nurturing these relationships ensures future success through collaboration and...

In this data-driven session, attendees will gain an extensive analysis of top performance metrics gleaned from proprietary NACS State of the Industry data. This session will deliver a...

Can drive-thrus help with sales? Do you need dedicated parking for mobile orders? How much space should you dedicate for cooler doors? What about touchlessthe bathrooms? The lessons learned from...

As the transportation market undergoes rapid changes, fuel retailers need to be able to anticipate the evolving needs of their customers and adapt accordingly. This session, designed for fuel...

This workshop is designed for those who want to enhance their communication skills with persuasive and positive methods. Attendees will gain insights on active listening, building rapport, and...

As consumers try to stretch their dollars and meet their shopping wants and needs, understanding the trade-offs being made is essential!  Led by an industry expert, this session will provide...

We all know food is the future of convenience, but how do we scale our menus to meet the needs of diverse customers? Hear from restauranteur Stafford Shurden on the hundreds of convenience...

It's essential to recognize when employees are disengaged and take proactive steps to reignite their motivation and commitment. Attend this session to discover how to recognize the signs of...

This session traverses continents to uncover pioneering strategies, unique ideas, disruptive technologies, and visionary concepts that are transforming the global convenience retail landscape...

Savvy retailers leverage storytelling to reinforce integrity, cultivate trust, and foster loyalty during turbulent times. Learn from an industry leader who is an expert at crisis management as...

Explore tactics to differentiate your offerings, enhance customer experiences, and drive profitability in the face of fierce competition. Whether you're a small retailer or a major chain...

This session, designed with marketing professionals in mind, will challenge conventional notions of loyalty and unveil strategies to cultivate genuine customer loyalty beyond transactional...

This session is purpose-built for business owners, HR professionals, and operations staff, and will explore the link between frontline staff retention and effective manager development. The...

According to Food Genius, 80% of Americans don’t know what they are having for dinner by 4:00 p.m. They also don’t particularly enjoy making dinner, which is an opportunity for convenience...

Candy is a top 10 in-store category. We’ll uncover the latest research and metrics to help guide your candy aisle with a focus on patterns and demand, generational insights, seasonal engagement,...

The current UPC barcode is going away!  Are your systems and stores ready for this next industry transformation to the new 2D GS1 Digital link?  Learn how these new capabilities will transform...

There’s been a lot of discussion around what AI may be able to do for retailers in the future, but what can it do for us now? The age of AI beyond Gen AI through means of camera and audio...

Can retailers make money on their electric vehicle infrastructure investment? What is the ROI? Designed for those working in fuels, finance, and operational strategy, this session will address...

Through real-world examples of successes and failures, gain visibility into what drives maximum impact for promotions. Dive into actionable metrics and how-tos, empowering you to create messages...

From automating repetitive tasks to augmenting human capabilities, artificial intelligence has the potential to transform the convenience industry and the way we work and interact with...

Frontline jobs in a convenience store are complex. As the recruitment landscape continues to evolve, staying ahead requires a comprehensive understanding of the skills and competencies that are...

Embark on a journey through innovation in the foodservice industry, uncovering the stories behind transformative successes and the lessons learned from failures. This session is made to order...

In this session, convenience retail loss prevention and risk experts will share strategies that they have successfully implemented to address safety concerns in their stores and on their...

In this session shaped for category managers for large, small and independent retailers as well as operations professionals, we'll explore how retailers have adapted their back bar in the wake...

Convenience Connect is an opportunity for our newest NACS supplier members to meet and learn from our most influential convenience retailers. During this 90-minute session, retailers...

Through innovative and sustainable practices, we can significantly reduce the environmental impact of food service operations while benefiting the bottom line. This session is for store owners...

This session will focus on the realities of consumer adoption of electric vehicles and the demand for chargers. The speaker will help retailers demystify hype versus reality and identify the...

From leveraging digital platforms to mastering traditional methods, discover how to attract and retain customers both online and offline. Gain practical insights and actionable tips to boost...

Utilizing technology to reduce administrative tasks, offer comprehensive training, and foster a supportive workplace culture can help ensure that employees remain engaged and committed, despite...

 Discover the newest trends retailers and QSRs are adopting, from cutting-edge equipment to innovative packaging solutions that enhance convenience and efficiency. Explore topics such as to-go...

As consumer preferences change for beer, wine, and spirits, knowing how to navigate emerging opportunities is essential for continued success. Join us for a masterclass session on how industry...

The 2024 Elections are just around the corner, and the stakes are higher than ever before, with all 435 House seats, 35 Senate seats, 11 Gubernational offices and 1 Presidential ticket on the...

Seamless coordination between merchandising and operations is essential for driving profitability and delivering exceptional customer experiences. In this "Newlywed Game" style session, two...

With cyberattacks becoming increasingly sophisticated and pervasive, it’s important to safeguard your organization’s assets and reputation. This session, designed for IT, operations, and c-suite...

Join us for a compelling case study that showcases a retailer's innovative training program that encompasses seamless onboarding, operational accountability, and tangible results in turnover...

Two retail leaders will share the common violations and key data necessary to help protect customers, your teams, and your brand. During this session, designed for those in food safety...

The NACS Leadership for Success Program brings the brightest industry supervisors together to develop their personal leadership skills and become better leaders. For the past five months, the...

This comprehensive deep dive into the packaged beverages category will start with current research and trends, followed by initiatives and tactics from multiple retailers to energize the...

Join us for a conversation with this year’s large and small format fuel retailers of the year. These esteemed retailers were selected by the Fuels Market News Advisory Board for their strength...

In an era where retail media is set to exceed $100 billion by 2027, convenience store chains are uniquely positioned to capitalize on this booming market. Their dense store networks and high...

In this marquee session we will discuss the purpose of generative AI in achieving value capture and value creation for your organizations.  We will update you on the latest outcomes that...

Private-label products offer a unique opportunity for differentiation and building brand loyalty. Hear retailers discuss the latest trends in private label, consumer insights, and success...

Drawing from extensive research beyond the industry's confines, the NACS/Conexxus Technology Roadmap outlines the technological and cultural shifts that will shape the retail landscape. From...

From traditional scratch cards to today's digital, multi-platform initiatives, we'll delve into the transformative journey of retail loyalty programs. Gain insights into crafting authentic...

Decades of studies show that having women in leadership positions help increase productivity, enhance collaboration, inspire organizational dedication, and improve fairness. If you are looking...

As consumer shopping patterns continue to evolve, it's essential for retailers to adapt and enhance their offerings to meet the diverse needs of their customers. Designed for retailers in...

Think you know what the survey said? We asked 100 people about convenience retail to create a fun and interactive game show experience. You can watch or play along as attendees guess how...

The NACS Leadership for Success Program brings the brightest industry supervisors together to develop their personal leadership skills and become better leaders. For the past five months, the...