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Education Sessions
When it comes to learning, the power of peers is unequaled. Connect and share with real-world industry insiders and retail superstars who are shaping the future of convenience.
Showing 43 sessions

Branded vs. Proprietary Foodservice Programs: What is Best for You?

Foodservice programs present significant opportunities for business growth. Come to this session to identify the factors and criteria to help you better navigate the best options to grow your...

Bridging Business and Technology

Great innovation and game-changing strategy require alignment of all organizational stakeholders to ensure plans stay intact upon execution. This session looks at the role technology stakeholders...

Building a Culture of Inclusion in a Diverse Workforce

In this session, we delve into the challenges organizations face in building a culture of inclusion and offer innovative solutions. We explore how organizations can reimagine the talent process...

Building a Successful Mobile Strategy

What does it take for your store to show up when and where shoppers are looking for solutions and discovering new offerings? We'll breakdown the growing importance of a digital presence and...

Convenience on the Go: Advancing to a Portable Future

Retailers are experimenting with a new type of convenience store that not only uses artificial intelligence for access and self-checkout, but that can be moved to any location to meet unique needs....

Convenience Showdown: A Gameshow Experience

Back by popular demand, attend the second annual Convenience Showdown to test your convenience-store knowledge in this multi-round, interactive, trivia game show. Prizes will be awarded to the...

Customer Engagement 2.0: The Power of Digital Innovation

Throughout this session, industry experts will share real-world examples and case studies showcasing the successful implementation of digital innovation in customer engagement. Key topics...

Designing the Next Generation of Convenience Store Formats

Today's convenience store model traces its roots back to the merging of fuel and convenience retailing in the 1980s and 1990s. As retailers look to a future where convenience is less defined...

Enhancing Your Loyalty Program to Increase Engagement

Loyalty is not a card - but the outcome of the digital and physical touchpoints retailers deliver to drive shopper engagement. Learn how retailers are thinking outside the box when it comes to...

Foundations of a Retail Media Network

Retailers seek secure, brand-safe advertising environments that enable access to first-party data in a privacy-safe environment. Learn what the future of retail media is and how some industry...

From Fuel Station to Hospitality Provider: Operational Impact

Getting "To Go" Right

As operators increasingly embrace delivery, drive-thru and click & collect offerings, steps must be taken to ensure food quality, safety and packaging integrity do not compromise your brand...

Google's Insights on A Culture of Innovation

This is an in-depth session that delves into the essential skills, commitments, and culture necessary for successfully driving and sustaining innovation across an organization. Vish Ganapthy...

Growing Baskets with Seasonal Offerings

With a staggering 165 million transactions per day, leveraging promotions with seasonal products is a powerful strategy for boosting sales. Industry experts will share their insights on how they...

How Brands and Operators of All Sizes are Winning on the C-store Shelf

With a very small budget, Stuckey's has managed to garner national attention for their comeback brand and increase sales 40X in just 30 months. In this session they will share the secrets on...

Ideas in Action: Solutions from the Frontline (Part 1)

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

Ideas in Action: Solutions from the Frontline (Part 2)

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

Impulse Strategies for Modern Convenience Retail

Everyone knows that baskets boost last minute sales added at checkout. With more and more options that take shoppers out of the legacy checkout processes (e.g. drive-thru, curbside, self...

Industry Mentors Share Sage Advice

Convenience retailers eagerly soak up any information and advice that helps them grow their businesses and become stronger leaders. Back by popular demand, this session features several industry...

Innovating your Menu

As the foodservice industry continues to evolve, the importance of the foodservice dollar in overall financial performance cannot be overstated. The costs involved in foodservice cannot be...

Is a Buying Group the Answer to Price Scaling and Supply Chain Consistency For Your Smaller Retail Operation?

For years smaller operators have lamented on the struggle to get pricing from vendors to compete with the bigger guys who have more volume. This has led to the creation of many regional buying...

Lessons in Becoming an Employer of Choice

Join industry leading firms for an enlightening session with insights on building, sustaining, and growing connectivity through a relentless commitment to culture. Discover the vital role that...

Maximizing Share of Wallet: The New Frontier in Customer Loyalty

According to Stuzo’s proprietary data, less than 5% of retailers understand the specific and total amount of a product or product category their customers buy across all the places they...

Overcoming the C-Store Blind Spots in Digital Searching with THRIVR

Have you ever found yourself searching for a quick snack or drink, only to find that your go-to convenience store is not the top result on your maps app? This session will explore the concept of...

Packaged Beverage Category Deep Dive

More than 50% of all in-store trips occur because the shopper is thirsty. This session looks at the all-important packaged beverage category and sheds important light on the emerging trends...

Pillars for Food Safety Success

Creating and sustaining a strong culture of food safety is essential for operating in the food industry. This session will delve into the 5 pillars that organizations must embrace to build and...

Promotions that Deliver Results

What makes a promotion successful? This session explores the essential elements that contribute to successful promotions. Industry experts will delve into the crucial Key Performance Indicators ...

Protecting Your Employees, Your Customers & Your Data with TruAge

Convenience stores sell more age restricted products than any other retail channel.  A complex regulatory environment and the advancement of fake IDs make traditional carding too high risk...

Securing the Retail Landscape: A Roundtable on Crime Prevention and Loss Mitigation

In this interactive roundtable discussion, industry experts, loss prevention professionals, and retail leaders will come together to share their insights, experiences, and best practices...

Shorts, Reels, and Stories: The Time Has Come for Video Marketing

With an increasing number of shoppers relying on social platforms for product discovery, it is crucial for all operators to leverage video marketing to build customer loyalty and engage with...

Social Media on a Shoestring Budget

With over four billion users across multiple platforms, social media provides a vast audience to promote your brand. This session focuses on empowering businesses of all sizes, with varying...

Solutions to Optimize Your Foodservice Space

Space limitations used to make it impossible for convenience stores to have a professional foodservice program. This session shares successful strategies c-store retailers are using to implement...

Strategic Planning and M&A in a Slow or No-Growth Environment

Supplier Session: Retailer Round Robin

The 2023 NACS/Conexxus Technology Roadmap

This roadmap will provide an annual picture of what relevant technologies will achieve reality, by when, to provide clarity to support a systems strategy. This roadmap is a compilation of...

The Business Case for EV Charging

The market for electric vehicles continues to expand, creating increased demand for publicly available EV chargers. Government funding is intended to support the deployment of stations, but...

The Future of Fuel Retailing

As the transportation market undergoes rapid changes, fuel retailers need to anticipate the evolving needs of their customers and adapt accordingly. This session explores the future of fuel...

The State of Snacking in Convenience

This session provides an in-depth examination of macro-snacking trends in the convenience industry, offering valuable insights from the perspectives of shoppers, consumers, and retailers...

Thriving in a Shifting Fuel Market

Today’s vehicles are much more efficient than ever which is cutting into fuel demand. At the same time, pressures to reduce carbon emissions from the transportation sector continue to...

Tips and Tricks to Streamline your Categories

When it comes to category selection, it's crucial to understand how different categories can influence your sales growth, sourcing strategies, promotional effectiveness, and ultimately, your...

Unleashing the Potential of Visual AI in Convenience Retail

With the advent of advanced computer vision technologies, retailers now have the opportunity to leverage the vast amount of visual data to drive operational efficiencies, enhance customer...

Who's Covering the Shift

The NACS State of the Industry Compensation Report revealed alarming turnover rates of up to 130% for full-time employees and 152% for part-time employees. With labor concerns remaining a top...

What California's Regulations Can Teach Us

California regulators are pioneers across many facets of the regulatory landscape: labor, tobacco, fuel, cannabis and more. This session looks at the lessons other states can learn from CA...

About Segments

To guide your session selection, NACS has developed three segments based on where you are in the business lifecycle in a certain topic. Your experience level can vary, depending on the topic. View our segment explanation to understand the differences between the segments: LAUNCHERS, EXPERIMENTERS, and TRANSFORMERS.

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