NACS Show 2025
  • Conference: October 14-17, 2025
  • Expo: October 15-17, 2025
  • Chicago | McCormick Place
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Positioning Your Business for Success in a Today’s Retail World

Format: Case Study Case Study
General topic presenting lessons learned start to finish.
Format: Expert-Expert Interview Expert-Expert Interview
Replaces fireside chat or single presenter format. Must be known industry expert or presentation of robust data.
Format: Ignite Ignite
Slides run automatically keeping speaker pacing. Keeps session moving.
Format: Kaleidoscope Kaleidoscope
One topic through the eyes of different functional teams (e.g. supply chain, store ops, frontline, finance, etc.)
Format: Lightning Lightning
Moderated Q&A with small panel with efforts to drive diverse perspective; after 3 minutes on question, buzzer sounds and move to next question; forces people to be brief and clear on answers.
Format: Masterclass Masterclass
Single topic session which is a solo presenter and acts more like an university lecture. Must include multiple media, audience interaction, etc.
Format: Great Debate: Point Counterpoint Great Debate: Point Counterpoint
Facilitator stimulates point/counterpoint debate on key industry topic.
Format: Roundtables Roundtables
Facilitated discussion. Limited use of slides or video to set-up topic.
Format: Think You Know Me? Think You Know Me?
One group is polled on a topic, and then the other has to guess the outcomes, as a stimulant for discussion.
Format: Workshop Workshop
Traditional small group classroom style format.
Small Operator
Format: Panel Panel

This session will explore strategies for thriving in the shadow of bigger retail competitors, focusing on identifying your niche, delivering exceptional customer experiences, and leveraging strengths that larger retailers may overlook. Hear real-world examples of businesses that have successfully carved out their space in the market, and hear actionable insights on how to stand out, build loyalty, and grow sustainably. 

October 16, 2025

8:00 AM - 8:45 AM CDT

353C



Add to Calendar 10/16/2025 8:00 AM 10/16/2025 8:45 AM America/Chicago NACS Show Education Session - Positioning Your Business for Success in a Today’s Retail World

This session will explore strategies for thriving in the shadow of bigger retail competitors, focusing on identifying your niche, delivering exceptional customer experiences, and leveraging strengths that larger retailers may overlook. Hear real-world examples of businesses that have successfully carved out their space in the market, and hear actionable insights on how to stand out, build loyalty, and grow sustainably. 

 353C

Speakers

Kellen Cromie

Marketing Director
Glassmere Fuel Service

Kellen Cromie is the Marketing Director at Glassmere Fuel Service, a family-owned residential and commercial fuel provider based in Western Pennsylvania. Glassmere has been supplying heating oil...

Rachel Eickert

Owner
Corner Store CORP

Rachel Eickert is a dedicated mother, entrepreneur, and operator of a thriving convenience store that has become a daily stop for many in her community. What began as a small, straightforward...
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