Our new normal has put a strain on our needed labor pool. On top of our constant high turnover, we now must consider who is out there and how we can be their new employer of choice. Constantly...

In the year of Covid, we will concentrate on the financial wellbeing of a store from the manager’s perspective. With expenses rising, knowing the difference between mark-up and margin is the...

Once you have hired, trained, and invested in a consistent, quality staff, your goal is to keep them in place. Employee incentive programs do not need to be expensive, but they must be fair...

In these new times where, operational expenses have increased exponentially, protecting profits is our number 1 priority. In the convenience retail environment, there are several larger areas of...