NACS Show 2025
  • Conference: October 14-17, 2025
  • Expo: October 15-17, 2025
  • Chicago | McCormick Place
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An Industry Approach to Crime Reporting and Recording

Format: Case Study Case Study
General topic presenting lessons learned start to finish.
Format: Expert-Expert Interview Expert-Expert Interview
Replaces fireside chat or single presenter format. Must be known industry expert or presentation of robust data.
Format: Ignite Ignite
Slides run automatically keeping speaker pacing. Keeps session moving.
Format: Kaleidoscope Kaleidoscope
One topic through the eyes of different functional teams (e.g. supply chain, store ops, frontline, finance, etc.)
Format: Lightning Lightning
Moderated Q&A with small panel with efforts to drive diverse perspective; after 3 minutes on question, buzzer sounds and move to next question; forces people to be brief and clear on answers.
Format: Masterclass Masterclass
Single topic session which is a solo presenter and acts more like an university lecture. Must include multiple media, audience interaction, etc.
Format: Great Debate: Point Counterpoint Great Debate: Point Counterpoint
Facilitator stimulates point/counterpoint debate on key industry topic.
Format: Roundtables Roundtables
Facilitated discussion. Limited use of slides or video to set-up topic.
Format: Think You Know Me? Think You Know Me?
One group is polled on a topic, and then the other has to guess the outcomes, as a stimulant for discussion.
Format: Workshop Workshop
Traditional small group classroom style format.
Operations
Format: Panel Panel

Accurate crime and loss data is a powerful tool in shaping policy and protecting businesses. This session takes a deep dive into how the convenience industry can effectively collect, aggregate, and leverage this data to support advocacy efforts at the federal, state, and local levels. Several leading retailers will share their approaches to tracking incidents, reporting trends, and using data to engage policymakers and law enforcement. Attendees will walk away with actionable best practices and a clearer understanding of how data can drive real change for the industry.




Add to Calendar America/Chicago NACS Show Education Session - An Industry Approach to Crime Reporting and Recording

Accurate crime and loss data is a powerful tool in shaping policy and protecting businesses. This session takes a deep dive into how the convenience industry can effectively collect, aggregate, and leverage this data to support advocacy efforts at the federal, state, and local levels. Several leading retailers will share their approaches to tracking incidents, reporting trends, and using data to engage policymakers and law enforcement. Attendees will walk away with actionable best practices and a clearer understanding of how data can drive real change for the industry.

Speakers

Heather Hearn

Supervisor of E-commerce Fraud and Physical Security
Wawa

Josh Nylander

Manager of Retail Asset Protection Investigations
EG America
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