Tuesday, October 5
3:45 PM - 5:00 PM CDT
Arie Crown Theater

Jennifer Powers

As a coach, speaker and best-selling author, Jennifer has spent the last 15 years helping people remove the mask, crack open their outer shell, and reveal the power that lies beneath. She’s coached hundreds of professionals, mentored and trained more than 2,000 coaches. Based on the teachings and strategies found in her best-selling book Oh, shift! and her recent book, Good shift!, Jennifer uses wit, humor, and audience interaction to help participants access tools to better handle the change experienced over the past year, and discover ways to can help themselves (and others) be better. Jennifer will share easy-to-remember life-changing tools to react to change better and to view it in a more positive light.


Wednesday, October 6
10:30 AM - 11:45 AM CDT
Arie Crown Theater

Three Retailers on Resiliency

NACS President and CEO Henry Armour will sit down with three retailers who epitomize what it means to be essential and resilient during a tumultuous 2020, and how they’ve forged ahead since. Armour will be joined by two single-store operators, Rachel Krupa of The Goods Mart in New York City and Lonnie McQuirter of 36 Lyn in downtown Minneapolis, and Don Rhoads of The Convenience Group in Washington state. This fireside conversation will take a look back at times of unrest and uncertainty with a focus on the future that convenience retailers of all sizes can relate to.

Kendal Netmaker

Kendal Netmaker is an award-winning entrepreneur, author, and gifted speaker who is on a mission to empower and motivate people through his message: Regardless of where you come from and what challenges you face, you have the power embrace resiliency and enact change. From Sweetgrass First Nation, Kendal and his siblings were raised by their single mother. Life wasn’t easy, growing up on the reservation surrounded by poverty and few chances for opportunities. Kendal is a master storyteller and a leading entrepreneur who will share his ultimate resiliency plan. One of Kendal’s companies is Neechie Gear® – a lifestyle apparel brand that gives back a percentage of their profits to go toward funding underprivileged youth to empower them to take part in sports. He is the author of Driven To Succeed.


Thursday, October 7
10:30 AM - 11:45 AM CDT
Arie Crown Theater

Reinventing Convenience and Reimagining our Future

What could the future of convenience look like—and what do we need now to define that path? Join NACS President and CEO Henry Armour, 2020-21 NACS Chairman Kevin Smartt and 2021-22 NACS Chairman Jared Scheeler in this lively, interactive session.


Friday, October 8
8:15 AM - 9:15 AM CDT
Arie Crown Theater

Ideas 2 Go Video and Panel Discussion

The NACS Ideas 2 Go program showcases industry leaders who are leading the way by staying ahead of the everchanging consumer, technology and retail landscape. Watch how five companies are redefining convenience around energy, foodservice, community and culture.