Frequently Asked Questions
Browse through the 40+ questions (and answers) about attending and exhibiting at the NACS Show, such as shuttle bus information, expo hall hours, what to wear, and much much more.
Read the FAQ for Attendees
Read the FAQ for Exhibitors
Read the FAQ for Travel
Need Help Registering?
For general questions about registration, please contact Customer Service:
For help with your username and password, please contact loginhelp@convenience.org for direct assistance from NACS support.
Mobile App and Planner Login
Having trouble logging into your app or planner?
Forgot your password?
Reset Your Password
Don't know your username, or if you even have one?
Retrieve Login Using Badge Number
Did you know?
You don't have to log in to the mobile app to use it, but we recommend that you do to take full advantage.
The login is needed to:
- Scan products in the Cool New Products Preview Room
- Bookmark sessions and exhibitors
- Save exhibitor collateral and materials
- Create a customized schedule
- Receive special offers from exhibitors
Direct Help
Please reach out to loginhelp@convenience.org for direct assistance from NACS support.