Frequently Asked Questions

Browse through the 40+ questions (and answers) about attending and exhibiting at the NACS Show, such as shuttle bus information, expo hall hours, what to wear, and much much more.

Read the FAQ for Attendees

Read the FAQ for Exhibitors

Read the FAQ for Travel


Need Help Registering?

For general questions about registration, please contact Customer Service:

For help with your username and password, please contact [email protected] for direct assistance from NACS support.

Mobile App and Planner Login

Having trouble logging into your app or planner?

Forgot your password?

Reset Your Password

Don't know your username, or if you even have one?

Retrieve Login Using Badge Number


Did you know?
You don't have to log in to the mobile app to use it, but we recommend that you do to take full advantage.

The login is needed to:

  • Scan products in the Cool New Products Preview Room
  • Bookmark sessions and exhibitors
  • Save exhibitor collateral and materials
  • Create a customized schedule
  • Receive special offers from exhibitors


Direct Help
Please reach out to [email protected] for direct assistance from NACS support.