Education Sessions

From SEO optimization to personalized offers, learn how AI can revolutionize targeting, engagement, and reach. Led by an expert in AI from Kellogg School of Management, this session, designed...

The current UPC barcode is going away!  Are your systems and stores ready for this next industry transformation to the new 2D GS1 Digital link?  Learn how these new capabilities will transform...

As prices soar and supply chain challenges emerge, the bond between retailers and vendors face heightened strain. Yet, amidst these challenges, the foundation of success remains rooted in shared...

Join us for an insightful session delving into the dynamic world of alcoholic beverages, where industry experts will unveil key trends and actionable tactics to navigate the evolving landscape...

In this data-driven session, delivered using the NACS State of the Industry Summit format, attendees will delve into an extensive analysis of key performance metrics gleaned from the proprietary...

According to food data company Food Genius, as many as 80 percent of Americans don’t know what they are having for dinner by 4:00 p.m.  What’s more, a majority of consumers don’t particularly...

Discover how retailers can leverage storytelling to reinforce integrity, cultivate trust, and foster loyalty during turbulent times. Learn from industry leaders who have mastered the art of...

As demand for EV chargers continues to expand, how do retailers actually make money on their infrastructure investment? Designed for those working in fuels, finance, and overall operational...

This session, designed for anyone looking to enhance their communication skills, will cover connecting and influencing others through persuasive and positive communication methods. Attendees...

We asked, and they told us! We interviewed consumers in "man on the street" interviews, and they gave us feedback on what they would like to see- and not see- from convenience store foodservice....

We surveyed 100 people about convenience stores, and the result is this interactive gameshow session, where attendees can guess how consumers responded when asked various questions about the...

Through real-world examples, successes, and failures, gain insights into what drives maximum impact. Dive into actionable metrics and how-to's, empowering you to create promotions that captivate...

In today's world it is important to keep employee and guest safety top of mind, no matter your role within your organization. In this session, risk experts from multiple retailers will share...

With cyberattacks becoming increasingly sophisticated and pervasive, it's imperative to prepare for the inevitable breach. In this session designed for those in IT, Operations, and the C-Suite...

As the transportation market and related legislation undergo rapid changes, fuel retailers need to anticipate the evolving needs of their customers and adapt accordingly. This session, designed...

From leveraging digital platforms to mastering traditional methods, discover how to attract and retain customers both online and offline. Gain practical insights and actionable tips to boost...

To retain skilled workers in the complex environment of convenience stores, streamline operations, and enhance job satisfaction. Utilizing technology to reduce administrative tasks, offer...

In this session shaped for category managers and operations professionals, we'll explore how retailers adapt to mitigate losses in the back bar when faced with flavor bans at the city, town, or...

Unlock the keys to successful category management by attending this session designed for category managers and marketers. Learn the top three do's and don'ts that can make or break your strategy...

In today's competitive market, private label products offer retailers a unique opportunity to differentiate themselves, build brand loyalty, and drive profitability. Two retailers will share...

Join us for a conversation with the large format and small format fuel retailers of the year (winners to be announced in August). These esteemed retailers were selected by our Fuels Market News...

Embark on a journey through innovation in the foodservice industry, uncovering the stories behind transformative successes and the lessons learned from failures. This session is made to order...

A global exploration of retail innovation tailored exclusively for convenience industry leaders, this session traverses continents to uncover pioneering strategies, disruptive technologies, and...

Led by industry experts, this session will provide actionable insights for businesses looking to understand and adapt to the evolving consumer mindset in an inflationary environment. Don't miss...

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

In today's rapidly evolving retail landscape, seamless coordination between merchandising and operations is essential for driving profitability and delivering exceptional customer experiences...

This session, designed for those in foodservice, explores the latest innovations in foodservice equipment and packaging for convenience stores. Discover the newest trends retailers and QSRs are...

Are drive-thrus a bad idea? Do you need dedicated spaces for mobile order customers? Should you replicate a competitor’s design even though they are operationally different than you? Do you...

This session, designed with marketing professionals in mind, will challenge conventional notions of loyalty and unveil strategies to cultivate genuine customer loyalty beyond transactional...

This comprehensive deep dive into the PacBev category will start with current research and trends on the space, followed by iniatives and tactics underway from multiple retailers to energize the...

Join two retailers as they share the common violations and crucial data to help protect consumers and your brand. During this session, deisgned for those in foodservice and risk management roles...

As operators, it's essential to recognize when employees are disengaged and take proactive steps to reignite their motivation and commitment. Attend this session to discover actionable...

In this session designed for business owners, HR professionals, and operations staff, industry leaders and HR experts will converge to explore the vital link between frontline staff retention...

Dive deep into a compelling case study showcasing a retailer's innovative training program, encompassing seamless onboarding, operational accountability, and tangible results in turnover...

As consumer shopping patterns continue to evolve, it's essential for retailers to adapt and enhance their offerings to meet diverse needs. In this session designed for retailers in merchandising...

As the newest cohort to enter the workforce and consumer market, understanding Gen Z's preferences, values, and behaviors is essential for businesses looking to thrive in the years ahead. Join...

Convenience Connect is an opportunity for our newest supplier members to meet and learn from our most influential retailers in a relaxed, congenial environment ahead of the industry’s flagship...

In our modern world, the issue of waste management has become increasingly urgent. Nowhere is this more evident than in the food service industry, where vast amounts of waste are generated daily...

Confectionery’s strength can be attributed to its strong favorability, permissibility, and affordability. The NCA’s 2024 State of Treating report takes a critical look at what has changed over...

Explore the evolution of retail loyalty programs in our session designed for marketing and operations professionals. From traditional scratch cards to today's digital, multi-platform initiatives...

This session will examine the digital customer journey and enhancements that can be made along the way. 

Drawing from extensive research beyond the industry's confines, our roadmap peers a decade into the future, outlining technological and cultural shifts that will shape the evolving landscape...

Navigating the convenience store environment demands a multifaceted skill set and unparalleled agility, setting it apart as a complex frontline job. As the recruitment landscape continues to...

From automating repetitive tasks to augmenting human capabilities, AI has the potential to transform the convenience industry and the way we work and interact with technology. Whether you're a...

Join this session, designed for those in fuels and operations, for a discussion on the realities of consumer adoption of EVs and the implications on the demand for chargers. The panelist will...

Step into the future of convenience retail. From cashier-less checkout systems to automated inventory management, unmanned retail promises to streamline operations, enhance customer experiences,...

Explore tactics to differentiate your offerings, enhance customer experiences, and drive profitability in the face of fierce competition. Whether you're a small retailer or a major chain, join...

Unlock the transformative potential of female leadership in the convenience industry. During this session, the panelists will discuss strategies for navigating leadership paths, overcoming...