This year, the NACS Show is offering four workshops to help solve the challenges unique to smaller operators.
“About 60% of the 150,000 c-store locations in this country are run by single-store owners,” said Michael Davis, vice president, member services, NACS. “These operators are essential to the overall health of the industry. We’re excited to welcome them to the NACS Show and offer these hands-on workshops.”
The workshops are limited to the first 50 attendees on-site. These are working sessions, so participants should only join if they are committed to staying for the full class.
Creating a Safe Store Environment
Wednesday, October 4
8:00-10:15 a.m.
Keeping your site, staff and customers safe is always a priority. Whether it’s a robbery deterrence, food safety or even instructions on lifting heavy items, it all falls under site safety. This seminar is intended to help retailers understand their role in developing a site safety plan, incorporate safety plans into employee training and develop an incident procedure in case the unforeseen happens.
Teambuilding, Coaching, Mentoring and Developing Managers
Wednesday, October 4
8:00-10:15 a.m.
Join this workshop to learn how to build better managers with easy and effective coaching techniques that managers, in turn, can use to train their teams. This session will also cover how to improve implementation of store policy and procedure manuals by your managers as well as skills operators can use to mentor their managers. Because every person learns differently, attendees will see how different teaching methods still create consistent results.
Bundling Better: More Profitable Promotions
Thursday, October 5
8:00-10:15 a.m.
In this session, retailers will learn the skills to create bundles and break evens to determine if the promotions they offer are profitable. Attendees will learn how to use their vendor relationships to their advantage, as well as how to build and track a better, more profitable promotion. Retailers will also develop a promotional calendar for their sites.
How to Hire in a Tough Labor Market
Thursday, October 5
8:00-10:15 a.m.
The post-Covid years have continued to put stress on the labor market in our sector. Operators will learn pre-interview, interview and post-interview processes that will help their ultimate decisions. The session will look at how operators can keep employees happy and efficient after they are trained and retain them for the long-term. It will also examine how social media can make talent searches more effective.