Teambuilding, Coaching, Mentoring and Developing Managers

The key to leading a best-in-class team is an ongoing process. The end objective is for the staff to perceive the Manager as the ship’s captain while keeping the store dynamic on an even keel. Build better Managers with coaching techniques that are easy and effective in everyday operations, that they in turn can use to train their teams. We will work on improving better implementation of store policy and procedure manuals by your managers.  We will learn skills to mentor managers to establish the foundations of an effective 5-day employee training program. Because every person learns differently, attendees will also see how different methods of teaching will still receive consistent results.

Small Operator Workshops are limited to the first 50 attendees on-site. These are working sessions where participants should only join if committed to staying for the full class. Slides and recordings of these sessions will not be shared.