NACS Show 2024
  • Las Vegas Convention Center
  • Conference: October 7-10, 2024
  • Expo: October 8-10, 2024
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Alex Olympidis

President of Operations
Family Express

Alex Olympidis serves as the President of Operations for Family Express Corporation, headquartered in Valparaiso, Indiana. Overseeing a vertically integrated chain of more than 81 convenience stores and fueling centers, Alex has been instrumental in expanding the company's footprint across over thirty communities in Indiana. Family Express has earned prestigious awards, including Chain of the Year in 2015 and second place in an independent customer service competition in 2016.

Renowned for its distinctive "Living Brand" approach, Family Express places exceptional emphasis on customer service, delivered by associates who rank among the most productive in the industry. With a loyal customer-centric philosophy, Family Express focuses on building lasting relationships and selectively recruits individuals with a natural propensity for service, contributing to the company's remarkable success. Family Express has achieved record-low turnover rates, through groundbreaking hiring practices and innovative initiatives, solidifying its position as an industry leader in retention.

 

Speaking at:

Strategies for Increasing Workforce Efficiency and Retention

Utilizing technology to reduce administrative tasks, offer comprehensive training, and foster a supportive workplace culture can help ensure that employees remain engaged and committed, despite...

 
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