Education Sessions

Using insights from the State of the Industry (SOI) report, this session takes a deeper look at consumer spending patterns, operational variables, and what separates the top quartile from the bottom quartile within the data.

Category deep dive. What's next in cold, hot, and specialty beverages, and what customers will pay for.

Retailers know the next generation of shoppers will shape the future of convenience—but what does “convenience” actually mean to them? In this interactive session, we explore how Gen Z and Gen Alpha define convenience through surprising, funny, and insightful street-style interviews and real-world examples. Attendees will gain fresh perspective on emerging trends, technology expectations, and how younger consumers influence merchandising, branding, and the overall store experience.

Advanced technology is changing the customers’ path to purchase. Drivers are increasingly relying upon their smart phones and vehicle technologies to determine travel routes and to direct them to retailers offering products and services they need. The days of driving down the road and looking for a good place to stop are quickly becoming a thing of the past. Convenience retailers must ensure they are part of the customer decision making process long before the drivers realize they need gas or electricity. This session will discuss the tools and tactics that will ensure your physical location

Strong networks don’t happen by chance, they’re built with intention. In this interactive roundtable session, participants will connect with peers across the convenience industry while exploring strategies to grow their network, increase visibility, and create meaningful professional relationships. While centered on advancing and empowering women in the industry, all are welcome to join the conversation. Come ready to share, learn, and leave with connections that last beyond the session.