How do investments to modernize your site translate into profitable growth? Convenience retailers are balancing the rise of the multi-energy forecourt and the changing expectations of today's consumers. The success of EV charging, alternative fuels, and new digital touchpoints will depend on more than infrastructure alone. The retailers that lead the next decade won't simply deploy new technologies , they will seamlessly connect energy, commerce, and customer experiences to build enduring loyalty.
This session explores how retailers can combine intelligent site operations with customer-centric experiences to drive both loyalty and profitability. Attendees will learn how to reduce operational complexity, unify customer journeys, monetize dwell time, and maximize returns from forecourt investments.
Group President, Convenience Retail
Vontier
Andrew Bennett Group President, Convenience Retail Andrew Bennett has over 26 years of experience working in the energy software industry. He was most recently CEO at mPrest Energy, a leader in Distributed Energy Resource Management Software. Prior…
EV Liaison
NACS
Gen Comtois is a senior adviser, executive leader, and speaker with 25+ years of experience across Retail, Energy, and Mobility. Alongside advisory and fractional executive engagements, she has been involved with NACS and served on the…
Tuesday, Oct 06, 2026
Despite recent headwinds, the market for electric vehicles (EVs) will continue to expand and demand for public fast charging is projected to increase significantly as more customers who do not have access to home charging acquire lower priced and used EVs. Convenience retailers are perfectly positioned to serve these customers, but how to gain their loyalty will require attention to details. This session will present findings from a new study by the Transportation Energy Institute (TEI) that dives deep into the driver experience when using a public fast charger, giving retailers the insight
Tuesday, Oct 06, 2026
The petroleum markets were put through the ringer in 2026 and the global market may never be the same. The disruption to the Persian Gulf in the first half of the year forced a complete reconsideration of the global supply system. Meanwhile, retailers were faced with the market realities of national average gasoline prices around $5 per gallon, with some markets experiencing prices above $7. How might the market reset after the tumultuous experience of this year? What should retailers know about the future of supply and price pressure?
Wednesday, Oct 07, 2026
As EV adoption accelerates, many convenience retailers are deciding whether they should own their charging infrastructure or simply host it at their stores. This panel brings together a convenience retailer and an EV charging provider to walk through real-word case studies of deploying charging infrastructure at convenience stores. With a focus on practical insights, the discussion will cover key considerations for convenience retailers, as well as how to align charging investments with business goals and measure success. By sharing both successes and lessons learned, this session will