NACS Show 2025
  • McCormick Place Convention Center
  • Conference: October 14-17, 2025
  • Expo: October 15-17, 2025
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The Future of Loyalty

Format: Case Study Case Study
General topic presenting lessons learned start to finish.
Format: Expert-Expert Interview Expert-Expert Interview
Replaces fireside chat or single presenter format. Must be known industry expert or presentation of robust data.
Format: Ignite Ignite
Slides run automatically keeping speaker pacing. Keeps session moving.
Format: Kaleidoscope Kaleidoscope
One topic through the eyes of different functional teams (e.g. supply chain, store ops, frontline, finance, etc.)
Format: Lightning Lightning
Moderated Q&A with small panel with efforts to drive diverse perspective; after 3 minutes on question, buzzer sounds and move to next question; forces people to be brief and clear on answers.
Format: Masterclass Masterclass
Single topic session which is a solo presenter and acts more like an university lecture. Must include multiple media, audience interaction, etc.
Format: Great Debate: Point Counterpoint Great Debate: Point Counterpoint
Facilitator stimulates point/counterpoint debate on key industry topic.
Format: Roundtables Roundtables
Facilitated discussion. Limited use of slides or video to set-up topic.
Format: Think You Know Me? Think You Know Me?
One group is polled on a topic, and then the other has to guess the outcomes, as a stimulant for discussion.
Format: Workshop Workshop
Traditional small group classroom style format.
Marketing
Format: Masterclass Masterclass

From traditional scratch cards to today's digital, multi-platform initiatives, we'll delve into the transformative journey of retail loyalty programs. Gain insights into crafting authentic loyalty experiences that go beyond discounts and rebates, ensuring your brand stands out in a competitive landscape. Discover innovative strategies for maximizing customer engagement and loyalty in the modern retail era.

October 09, 2024

9:15 AM - 10:15 AM PDT

Ballroom B



Add to Calendar 10/09/2024 9:15 AM 10/09/2024 10:15 AM America/Los_Angeles NACS Show Education Session - The Future of Loyalty

From traditional scratch cards to today's digital, multi-platform initiatives, we'll delve into the transformative journey of retail loyalty programs. Gain insights into crafting authentic loyalty experiences that go beyond discounts and rebates, ensuring your brand stands out in a competitive landscape. Discover innovative strategies for maximizing customer engagement and loyalty in the modern retail era.

 Las Vegas Convention Center: Ballroom B

Speakers

Tom Fleming

Partner
Oliver Wyman
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