NACS Show 2025
  • McCormick Place Convention Center
  • Conference: October 14-17, 2025
  • Expo: October 15-17, 2025
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Retaining Your Frontline Through Manager Development

Format: Case Study Case Study
General topic presenting lessons learned start to finish.
Format: Expert-Expert Interview Expert-Expert Interview
Replaces fireside chat or single presenter format. Must be known industry expert or presentation of robust data.
Format: Ignite Ignite
Slides run automatically keeping speaker pacing. Keeps session moving.
Format: Kaleidoscope Kaleidoscope
One topic through the eyes of different functional teams (e.g. supply chain, store ops, frontline, finance, etc.)
Format: Lightning Lightning
Moderated Q&A with small panel with efforts to drive diverse perspective; after 3 minutes on question, buzzer sounds and move to next question; forces people to be brief and clear on answers.
Format: Masterclass Masterclass
Single topic session which is a solo presenter and acts more like an university lecture. Must include multiple media, audience interaction, etc.
Format: Great Debate: Point Counterpoint Great Debate: Point Counterpoint
Facilitator stimulates point/counterpoint debate on key industry topic.
Format: Roundtables Roundtables
Facilitated discussion. Limited use of slides or video to set-up topic.
Format: Think You Know Me? Think You Know Me?
One group is polled on a topic, and then the other has to guess the outcomes, as a stimulant for discussion.
Format: Workshop Workshop
Traditional small group classroom style format.
HR and Labor
Format: Expert-Expert Interview Expert/Expert Interview

This session is purpose-built for business owners, HR professionals, and operations staff, and will explore the link between frontline staff retention and effective manager development. The speakers will discuss strategies and practices for nurturing and empowering store managers to become effective leaders and mentors. From leadership training and skill development, to fostering a culture of recognition and support, attendees will gain actionable insights to enhance manager capabilities and drive employee engagement. 

October 07, 2024

2:30 PM - 3:30 PM PDT

Ballroom B



Add to Calendar 10/07/2024 2:30 PM 10/07/2024 3:30 PM America/Los_Angeles NACS Show Education Session - Retaining Your Frontline Through Manager Development

This session is purpose-built for business owners, HR professionals, and operations staff, and will explore the link between frontline staff retention and effective manager development. The speakers will discuss strategies and practices for nurturing and empowering store managers to become effective leaders and mentors. From leadership training and skill development, to fostering a culture of recognition and support, attendees will gain actionable insights to enhance manager capabilities and drive employee engagement. 

 Las Vegas Convention Center: Ballroom B

Speakers

Cliff Brown

Retail Operations Support, Director
Vitus Energy

Mr. Brown has over 25 years of high-level management experience. He possesses vital planning, organizational development, office technology, and general management qualifications. Before Vitus...

Bob Huebner

President
200Mark Consulting

Bob created 200Mark Consulting to help organizations ranging from 1-200 people to build the strong foundation needed to navigate the transition from entrepreneurial start-up to mid-size. Bob’s...
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