Education Sessions

When it comes to learning, the power of peers is unequaled. Connect and share with real-world industry insiders and retail superstars who are shaping the future of convenience.

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Showing 51 sessions

A New Dimension in Barcodes?! Preparing for Sunrise 2027

The current UPC barcode is going away!  Are your systems and stores ready for this next industry transformation to the new 2D GS1 Digital link?  Learn how these new capabilities will transform...

Accelerating Growth Through Strategic Partnerships

As prices soar and supply chain challenges emerge, the bond between retailers and vendors face heightened strain. Yet, amidst these challenges, the foundation of success remains rooted in shared...

Boosting Alcohol Category Sales in 2024

The sale of beer, wine, and spirits is essential to most retailers' category portfolio. As consumer preferences change, knowing how to navigate emerging opportunities is essential for continued...

Breaking State of the Industry Updates

In this data-driven session, delivered with insights from the NACS State of the Industry data and insights, attendees will   benefit from an extensive analysis of key performance metrics gleaned...

Building Brand Trust Through Effective Crisis Management

Discover how retailers can leverage storytelling to reinforce integrity, cultivate trust, and foster loyalty during turbulent times. Learn from industry leaders who have mastered the art of...

Charging Your Profits with EVs

As demand for EV chargers continues to expand, how do retailers actually make money on their infrastructure investment? Designed for those working in fuels, finance, and overall operational...

Connect for Success - the Steps to Influence

This workshop, designed for anyone looking to enhance their communication skills, will cover connecting and influencing others through persuasive and positive communication methods. Attendees...

Convenience Feud: A Gameshow Experience

Think you know what the survey said? We asked 100 people about convenience retail, and the result is a fun and interactive gameshow experience. You can watch or play along as attendees guess how...

Crafting Irresistible Promotions for Maximum Impact

Through real-world examples, successes, and failures, gain insights into what drives maximum impact. Dive into actionable metrics and how-to's, empowering you to create promotions that captivate...

Creating a Safe Store Environment for Employees and Guests

In today’s world, it is critical to keep employee and guest safety at the importance of people over profits is essential for all--no matter your role within your organization. In this session...

Cyberattack: It's Not If, but When

With cyberattacks becoming increasingly sophisticated and pervasive, it’s imperative to prepare for the inevitable breach. In this session designed for those in IT, Operations, and the C-Suite...

Determining Your Fuel Mix

As the transportation market and related legislation undergo rapid changes, fuel retailers need to anticipate the evolving needs of their customers and adapt accordingly. This session, designed...

Digital and Physical Marketing Strategies for Smaller Retailers

From leveraging digital platforms to mastering traditional methods, discover how to attract and retain customers both online and offline. Gain practical insights and actionable tips to boost...

Efficiency and Retention through Operational Simplification

To retain skilled workers in the complex environment of convenience stores, streamline operations, and enhance job satisfaction. Utilizing technology to reduce administrative tasks, offer...

Emerging Trends in the Tobacco Industry

In this session shaped for category managers and operations professionals, we'll explore how retailers adapt to mitigate losses in the back bar when faced with flavor bans at the city, town, or...

Essential Do's and Don'ts in Category Management

Unlock the keys to successful category management by attending this session designed for category managers and marketers. Learn the top three do's and don'ts that can make or break your strategy...

Expanding the Power of Private Labels

Private label products offer retailers a unique opportunity to differentiate themselves, build brand loyalty, and drive profitability. Two retailers will share their case studies for private...

FMN Fuel Marketers of the Year

Join us for a conversation with the large format and small format fuel retailers of the year (winners to be announced in August). These esteemed retailers were selected by our Fuels Market News...

Foodservice Failures That Lead to Innovation

Embark on a journey through innovation in the foodservice industry, uncovering the stories behind transformative successes and the lessons learned from failures. This session is made to order...

Global Retail Innovations from Around the World

A global exploration of retail innovation tailored exclusively for convenience industry leaders, this session traverses continents to uncover pioneering strategies, disruptive technologies, and...

How Inflation is Changing Consumer Shopping Habits

Led by industry experts, this session will provide actionable insights for businesses looking to understand and adapt to the evolving consumer mindset in an inflationary environment. Don't miss...

Ideas in Action: Solutions from the Front Line Part 1

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

Ideas in Action: Solutions from the Front Line Part 2

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

Improving Synergies Between Merchandising and Operations

In today's rapidly evolving retail landscape, seamless coordination between merchandising and operations is essential for driving profitability and delivering exceptional customer experiences...

Innovating Your Foodservice with Equipment and Packaging

This session, designed for those in foodservice, explores the latest innovations in foodservice equipment and packaging for convenience stores. Discover the newest trends retailers and QSRs are...

Learn from Mistakes: Avoiding Common Pitfalls in Remodels and New Builds

Are drive-thrus a bad idea? Do you need dedicated spaces for mobile order customers? Should you replicate a competitor’s design even though they are operationally different than you? Do you...

Loyalty Isn't an App, it's an Outcome

This session, designed with marketing professionals in mind, will challenge conventional notions of loyalty and unveil strategies to cultivate genuine customer loyalty beyond transactional...

PacBev Blueprint: Optimizing Space, Trends, Pricing, and Promotions

This comprehensive deep dive into the PacBev category will start with current research and trends in the space, followed by initiatives and tactics underway from multiple retailers to energize...

Protecting Consumers and Your Brand with Food Safety Basics

Join two retailers as they share the common violations and crucial data to help protect consumers and your brand. During this session, deisgned for those in foodservice and risk management roles...

Re-Igniting Passion in Disengaged Employees

As operators, it's essential to recognize when employees are disengaged and take proactive steps to reignite their motivation and commitment. Attend this session to discover actionable...

Retaining Your Frontline Through Manager Development

Manager retention is vital to solving your operations labor challenges. This session is purpose-built for is business owners, HR professionals, and operations staff, will include industry...

Revamping Training and Development Strategies for C-Stores

Dive deep into a compelling case study showcasing a retailer's innovative training program, encompassing seamless onboarding, operational accountability, and tangible results in turnover...

Rx for Winning the Drug Channel Shopper

As consumer shopping patterns continue to evolve, it's essential for retailers to adapt and enhance their offerings to meet the diverse needs of their customers. In this session, designed for...

Small Operator Workshop: The Better You Hire, the Fewer You Fire?

Small Operator Workshop: Understanding Store Economics

Spilling the Tea on Gen Z

As the newest cohorts enter the workforce and consumer market, understanding Gen Z's preferences, values, and behaviors is essential for businesses looking to thrive in the years ahead. Join us...

Supplier Session: Convenience Connect

Convenience Connect is an opportunity for our newest supplier members to meet and learn from our most influential retailers in a relaxed, congenial environment ahead of the industry’s flagship...

Sustainable Practices in Controlling Food Service Waste

In our modern world, the issue of waste management has become increasingly urgent. Nowhere is this more evident than in the food service industry, where vast amounts of waste are generated daily...

Sweet Success: Maximizing Candy Sales for Summer Travelers

Confectionery’s strength can be attributed to its strong favorability, permissibility, and affordability. The NCA’s 2024 State of Treating report takes a critical look at what has changed over...

The Future of Loyalty

Explore the evolution of retail loyalty programs in our session designed for marketing and operations professionals. From traditional scratch cards to today's digital, multi-platform initiatives...

The NACS Digital Ecosystem

This session will examine the digital customer journey and enhancements that can be made along the way. 

The NACS/Conexxus Technology Roadmap

Drawing from extensive research beyond the industry's confines, our roadmap peers a decade into the future, outlining technological and cultural shifts that will shape the evolving landscape...

Top Ten Essential Skills for Recruiting in 2024 and Beyond

Navigating the convenience store environment demands a multifaceted skill set and unparalleled agility, setting it apart as a complex frontline job. As the recruitment landscape continues to...

Unlocking AI to Empower Everyone with Technology

From automating repetitive tasks to augmenting human capabilities, AI has the potential to transform the convenience industry and the way we work and interact with technology. Whether you're a...

Unlocking Executive and Enterprise Value with Generative AI

In this marquee session we will discuss the purpose of generative AI in achieve value capture and value creation for your organizations.  We will update you on the latest outcomes that...

Watts Ahead for EV Charging

Join this session, designed for those in fuels and operations, for a discussion on the realities of consumer adoption of EVs and the implications on the demand for chargers. The panelist will...

We Asked! They Told Us! The Food That Consumers Want from Our Stores

We asked, and they told us! We interviewed consumers in man on the street interviews, and they gave us feedback on what they would like to see- and not see- from convenience store foodservice...

What Unmanned Retail can do for you?

Step into the future of convenience retail. From cashier-less checkout systems to automated inventory management, unmanned retail promises to streamline operations, enhance customer experiences,...

Winning Against Dollar and Discount Stores

Explore tactics to differentiate your offerings, enhance customer experiences, and drive profitability in the face of fierce competition. Whether you're a small retailer or a major chain, join...

Winning the Dinner Daypart

According to food data company Food Genius, as many as 80 percent of Americans don’t know what they are having for dinner by 4:00 p.m.  In addition, a majority of consumers don’t particularly...

Women in Convenience: Navigating Leadership Paths and Driving Success

Unlock the transformative potential of female leadership in the convenience industry. During this session, the panelists will discuss strategies for navigating leadership paths, overcoming...

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