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NACS Show 2021
  • Conference: October 5-8, 2021
  • Expo: October 6-8, 2021
  • McCormick Place | Chicago

Why Cross Channel Competitors Are Winning Trips

October 5, 2021
1:15 PM - 2:15 PM CDT
Location: E451B

Kroger has announced that their store in a store concept has proven to be a winner increasing both trips and purchases. Grocery and big box quickly pivoting to meal solutions. Amazon Go driving trips with its cashier less experience. This session is intended to reflect on how our cross-channel competitors are winning trips and what concepts can we copy and adapt to our own businesses.


  • What trends are we seeing in the omnichannel world today and how does it impact c-store in short and long term?
  • Who is doing it really well, and how?
  • What do I need to do as a c-store retailer now to ensure I’m serving customer needs?