Whitney Gretz has spent 15 years working at the intersection of Customer and Digital. Most recently, Whitney has been in the QSR space, leading CRM and Loyalty globally for McDonald’s followed by leading Digital and Loyalty for Burger King’s U.S. business. Previous to that, Whitney was a consultant for McKinsey & Company for 11 years serving clients across service industries on major customer transformations. Topics of expertise and passion include customer analytics, e-commerce, omnichannel strategies, and customer loyalty.
Whitney has a Bachelor of Arts from Northwestern University in Economics and Sociology and an MBA from Harvard University. In her free time, she loves travelling, baking, and hanging out with her husband Chris and rescue dog Jackson.