Josh Birdwell serves Pilot Company as VP of Retail and Guest Technology, overseeing store technology, digital property development, and cyber security.
In 1998, Josh joined Pilot as a part-time desktop support analyst. He has served in various roles over the course of his 24-year career, expanding responsibilities as the company grew. Josh led the efforts to install self-checkout, modernize the retail technology stack, launch the new Pilot Flying J myRewards Plus™ app, and consolidate the points of sale from multiple acquisitions and brands to a single platform.
Josh graduated from The University of Tennessee with a degree in biomedical engineering and later an MBA. Additionally, he serves on the corporate board for Boys & Girls Clubs of the Tennessee Valley.