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When it comes to learning, the power of peers is unequaled. Connect and share with real-world industry insiders and retail superstars who are shaping the future of convenience.

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Showing 49 sessions

Foundations of a Retail Media Network

Retailers seek secure, brand-safe advertising environments that enable access to first-party data in a privacy-safe environment. Learn what the future of retail media is and how some industry...

Cultivating an Employee-Centric Culture

Join industry leading firms for an enlightening session with insights on building, sustaining, and growing connectivity through a relentless commitment to culture. Discover the vital role that...

Unleashing the Potential of Visual AI in Convenience Retail

With the advent of advanced computer vision technologies, retailers now have the opportunity to leverage the vast amount of visual data to drive operational efficiencies, enhance customer...

Strategic Planning and M&A in a Slow or No-Growth Environment

How do you strategically plan for M & A in the current economic environment? How can you integrate your operations from an acquisition in this rapidly changing environment? Join our panel of...

Navigating the Labor Landscape: A Fireside Chat with Circle K

Join us for an engaging fireside chat between Shiftsmart CEO, Aakash Kumar, and the COO of Circle K, Alex Miller. Drawing from their expertise, they will set the stage for an in-depth...

Leveraging Digital Transformation for an Enhanced Customer Experience

Our industry is changing. To cater to shifting consumer demands and tackle profitability challenges influenced by macro-trends, convenience retailers are looking to digital transformation...

Enhancing Your Loyalty Program to Increase Engagement

Loyalty is not a card - but the outcome of the digital and physical touchpoints retailers deliver to drive shopper engagement. Learn how retailers are thinking outside the box when it comes to...

From Fuel Station to Hospitality Provider: Operational Impact

Our industry constantly changes, and adapting to new realities is nothing new. But with alternative fuels on the rise and with a heightened consumer focus on the sustainability impact of their...

Innovating your Menu

As the foodservice industry continues to evolve, the importance of the foodservice dollar in overall financial performance cannot be overstated. The costs involved in foodservice cannot be...

Thriving in a Shifting Fuel Market

Today’s vehicles are much more efficient than ever which is cutting into fuel demand. At the same time, pressures to reduce carbon emissions from the transportation sector continue to...

Who's Covering the Shift

The NACS State of the Industry Compensation Report revealed alarming turnover rates of up to 130% for full-time employees and 152% for part-time employees. With labor concerns remaining a top...

5 Steps to Bridging Business and Technology

Great innovation and game-changing strategy require alignment of all organizational stakeholders to ensure plans stay intact upon execution. This session looks at the role technology...

Building a Culture of Diversity and Inclusion Among Customers and the Workforce

In this session, we delve into the journey and initiatives that major global renown companies and stores have developed to offer a culture of inclusion among their customers, consumers, and with...

Building a Successful Mobile App Strategy Through a Retailer’s Eyes

What makes a mobile app experience appealing to shoppers? In this session, a leading retailer will reveal the inner workings of their mobile app strategy and share what it takes to drive...

The Future of Fuel Retailing

As the transportation market undergoes rapid changes, fuel retailers need to anticipate the evolving needs of their customers and adapt accordingly. This session explores the future of fuel...

State of the Industry Update: Leveraging the Latest Financial Benchmarks

In this data-driven session, delivered using the NACS State of the Industry Summit format, attendees will delve into an extensive analysis of key performance metrics gleaned from the proprietary...

Teambuilding, Coaching, Mentoring and Developing Managers

The key to leading a best-in-class team is an ongoing process. The end objective is for the staff to perceive the Manager as the ship’s captain while keeping the store dynamic on an even...

Creating a Safe Store Environment

Keeping your site, staff, and customers safe is a priority. Whether it is robbery deterrence, food safety, or even how to lift heavy items correctly, it all falls under the category of site...

Google's Insights on A Culture of Innovation

This is an in-depth session that delves into the essential skills, commitments, and culture necessary for successfully driving and sustaining innovation across an organization. Vish Ganapthy...

5 Food Safety Risks You Can Control

Convenience retailers are delivering more high-quality fresh and prepared foods than ever before, which is also changing the entire perception of the c-store industry. This session will delve...

Protecting Your Employees, Your Customers & Your Data with TruAge

TruAge has arrived!  With the launch of Verifone 54.00, thousands of retailers now have access to TruAge, a new digital age-verification program, built by NACS & Conexxus, with the...

The State of Snacking in Convenience

This session provides an in-depth examination of macro-snacking trends in the convenience industry, offering valuable insights from the perspectives of shoppers, consumers, and retailers...

Thriving in the Marketplace: How to Win With Shoppers

To win in a competitive marketplace, convenience stores need to focus on their shoppers’ needs. Your assortment, store layout, and neighborhood focus will determine your success in growing...

How Brands and Operators of All Sizes are Winning on the C-store Shelf

With a very small budget, Stuckey's has managed to garner national attention for their comeback brand and increase sales 40X in just 30 months. In this session they will share the secrets on...

2023 Fuel Retailers of the Year

Join us for a conversation with the large format and small format fuel retailers of the year (winners to be announced in August). These esteemed retailers were selected by our Fuels Market News...

Supplier Session: NACS Show Convenience Connect

NACS Show Convenience Connections is an opportunity for our newest supplier members to meet and learn from our most influential retailers in a relaxed, congenial environment ahead of the...

Hunting Discomfort: Becoming Resilience Ready and Built for Breakthrough Growth

Discomfort is inevitable as we all contend with a world disrupted by technology, changed by the pandemic, and fraught with risk, talent shortages and incredible uncertainty. Growth has always...

Customer Engagement 2.0: The Power of Digital Innovation

Throughout this session, industry experts will share real-world examples and case studies showcasing the successful implementation of digital innovation in customer engagement. Key topics...

Maximizing Share of Wallet: The New Frontier in Customer Loyalty

According to Stuzo’s proprietary data, less than 5% of retailers understand the specific and total amount of a product or product category their customers buy across all the places they...

Overcoming the C-Store Blind Spots in Digital Searching

Have you ever found yourself searching for a quick snack or drink, only to find that your go-to convenience store is not the top result on your maps app? This session will explore the concept of...

Solutions to Optimize Your Foodservice Space

Space limitations used to make it impossible for convenience stores to have a professional foodservice program. This session shares successful strategies c-store retailers are using to implement...

The Business Case for EV Charging

The market for electric vehicles continues to expand, creating increased demand for publicly available EV chargers. Government funding is intended to support the deployment of stations, but...

What California's Regulations Can Teach Us

California regulators are pioneers across many facets of the regulatory landscape: labor, tobacco, fuel, cannabis and more. This session looks at the lessons other states can learn from CA...

How to Hire in a Tough Labor Market

The post Covid years have continued to put stress on the available labor market in our sector. Potential employees are coming in at higher wage requirements with more employment demands such as...

Bundling Better: More Profitable Promotions

It is time to take control of your promotions in addition to your vendor promotions. (If your competitors are offering the same product on promotion as you, how is it YOUR promotion)? In this...

Convenience Showdown: A Gameshow Experience

Back by popular demand, attend the second annual Convenience Showdown to test your convenience-store knowledge in...

Designing the Next Generation of Convenience Store Formats

Today's convenience store model traces its roots back to the merging of fuel and convenience retailing in the 1980s and 1990s. As retailers look to a future where convenience is less defined...

Growing Baskets with Seasonal Offerings

With a staggering 165 million transactions per day, leveraging promotions with seasonal products is a powerful strategy for boosting sales. Industry experts will share their insights on how they...

Ideas in Action: Solutions from the Frontline (Part 1)

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

Blurring Lines in the Beverage Alcohol Category

Packaged beverage giants like Coke, Mtn Dew, and Monster are now driving growth in the beverage alcohol sector, blurring the lines between traditional Beer, Wine, and Spirits. With Ready to...

Brand Building on a Shoestring Budget

Learn how to make a lasting impact with your brand without breaking the bank through practical strategies and creative solutions for convenience retailers with limited resources. Discover...

The 2023 NACS/Conexxus Technology Roadmap

This roadmap will provide an annual picture of what relevant technologies will achieve reality, by when, to provide clarity to support a systems strategy. This roadmap is a compilation of...

Winning Her Business: Grow Sales and Market Share with the World’s Most Powerful Consumers

Bridget is a true expert and leading authority on women consumers. She is the author of two books on the buying power of women and has a long tenure in research and education on women consumers. In...

Branded vs. Proprietary Foodservice Programs: What is Best for You?

Foodservice programs present significant opportunities for business growth. Come to this session to identify the factors and criteria to help you better navigate the best options to grow your...

Ideas in Action: Solutions from the Frontline (Part 2)

The NACS Leadership for Success Program brings the brightest supervisors in the industry together each year to develop their leadership skills. This group values integrity and commits to...

Hot Takes: Impulse Strategies for Modern Convenience Retail

You won’t want to miss this raw, unfiltered conversation about how some of the best marketers in our industry are boosting the basket and growing transaction sizes. With more and more...

Promotions that Deliver Results

What makes a promotion successful? This session explores the essential elements that contribute to successful promotions. Industry experts will delve into the crucial Key Performance Indicators ...

Securing the Retail Landscape: A Roundtable on Crime Prevention and Loss Mitigation

In this interactive roundtable discussion, industry experts, loss prevention professionals, and retail leaders will come together to share their insights, experiences, and best practices...

Reducing Payment Acceptance Costs for C-Stores

Payments experts will provide insights into the latest fee increases, how swipe fees are evolving, and what you can do as a merchant to drive big savings.

About Segments

To guide your session selection, NACS has developed three segments based on where you are in the business lifecycle in a certain topic. Your experience level can vary, depending on the topic. View our segment explanation to understand the differences between the segments: LAUNCHERS, EXPERIMENTERS, and TRANSFORMERS.

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