Log In

Leveraging Digital Transformation for an Enhanced Customer Experience

October 03, 2023
1:15 PM - 2:15 PM EDT

Room: A313

Add to Calendar 10/03/2023 1:15 PM 10/03/2023 2:15 PM America/New_York NACS Show Education Session - Leveraging Digital Transformation for an Enhanced Customer Experience

Our industry is changing. To cater to shifting consumer demands and tackle profitability challenges influenced by macro-trends, convenience retailers are looking to digital transformation, recently supercharged by AI, to amplify agility and foster innovation in both store operations and consumer offerings. This session will look at how digital transformation and AI is impacting our industry and how convenience stores can respond.

Georgia World Congress Center: A313

I am interested in learning how artificial intelligence and digital transformation is impacting my stores

Our industry is changing. To cater to shifting consumer demands and tackle profitability challenges influenced by macro-trends, convenience retailers are looking to digital transformation, recently supercharged by AI, to amplify agility and foster innovation in both store operations and consumer offerings. This session will look at how digital transformation and AI is impacting our industry and how convenience stores can respond.

Objectives:

  • Create strategies for enhancing convenience offerings by incorporating AI
  • Evaluate the potential benefits and challenges associated with digitally enabled innovations for convenience stores
  • Analyze the application and impact of artificial intelligence on consumer facing and operational areas within convenience
Track
Segment

Speakers

Advertisement
Advertisement
Advertisement