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Building a Culture of Diversity and Inclusion Among Customers and the Workforce

October 03, 2023

2:30 PM - 3:30 PM EDT

Room: Sidney Marcus Ballroom

Add to Calendar 10/03/2023 2:30 PM 10/03/2023 3:30 PM America/New_York NACS Show Education Session - Building a Culture of Diversity and Inclusion Among Customers and the Workforce

In this session, we delve into the journey and initiatives that major global renown companies and stores have developed to offer a culture of inclusion among their customers, consumers, and with their associates. We explore how organizations have evolved their diversity, equity and inclusion agenda and how they're using one unique voice to address these topics with their employees and customers. Join us as we uncover actionable strategies and insights to promote diversity and create a 360 culture where everyone thrives.

Georgia World Congress Center: Sidney Marcus Ballroom

I'm eager to explore the efforts and initiatives others undertake to promote diversity within and outside their organizations.

Objectives:

• Describe the Diversity, Equity and Inclusion journey that renown organizations have gone through to thrive
• List the learnings organizations face in building a culture of inclusion with customers and within a diverse workforce
• Apply innovative strategies to strengthen an organization's reputation before customers and the talent process, candidate sourcing, and employee development to foster an inclusive culture among associates
• Analyze case studies and success stories to identify effective approaches for building 360 inclusive cultures